Tools and Techniques

A frontline management simulation for new and developing frontline managers. https://catalog.mindedge.com/bakercollege/courses/2130/frontline-manager-reg-simulation-leading-a-team-at-dragonfly 10

This course will help new and aspiring frontline managers learn how to understand the culture of their workplace and what

This course will help new and aspiring frontline managers become proficient in essential workplace communication skills including message development; organization;

Identify your own leadership style and build on your strengths to become a more effective leader. https://catalog.mindedge.com/bakercollege/courses/2121/frontline-manager-reg-leadership-styles 3

This course will teach learners how to effectively manage a team. https://catalog.mindedge.com/bakercollege/courses/2122/frontline-manager-reg-teams-and-groups 3

An introductory course designed to introduce frontline managers to coaching skills, including how to establish a coaching relationship, and challenge

This course will provide Frontline Managers with the skills necessary to implement and manage effective progressive discipline programs. https://catalog.mindedge.com/bakercollege/courses/2104/frontline-manager-reg-progressive-discipline 2

An introductory course designed to introduce frontline managers to time management skills, including how to plan, organize, prioritize, and implement

This course looks at work-life balance from the perspective of a frontline manager. https://catalog.mindedge.com/bakercollege/courses/2119/frontline-manager-reg-work-life-balance 2