
Career-Focused Training
Medical Administrative Assistant (CMAA) Certification Prep

Become a CMAA Online
Medical administrative assistants play a valuable role on any healthcare team, often handling a variety of organizational tasks that help with patient flow.
This 100% online certified medical administrative assistant (CMAA) certification course prepares you with the knowledge to successfully pass the CMAA national certification exam, designated by the National Healthcareer Association (NHA). You will learn a broad range of administrative duties and skills needed to work alongside medical providers and patients.
Your course includes a voucher covering the exam fee and an opportunity to participate in a clinical experience.
Course Objectives
- Learn what is required to succeed as a medical administrative assistant
- Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
- Obtain best financial practices for a medical center
- Understand the fundamentals of medical terminology and ethical best practices
- Gain the basics of working with medical documents, medical billing, and coding processes
- Identify the professional traits that a medical assistant must possess
- Discuss the various administrative job duties of a medical assistant
- Recognize the importance of professional certification
Certified Medical Administrative Assistant FAQs
What do medical administrative assistants do?
According to the NHA, medical administrative assistants primarily work in the “front office” of a medical practice or healthcare facility. Their duties may include coordinating practice correspondence, maintaining files, and scheduling appointments. Medical administrative assistant training programs can provide you with the skillset needed as a CMAA.
What’s the difference between a clinical medical assistant and a medical administrative assistant?
Clinical medical assistants primarily deal with clinical procedures and patient care, while medical administrative assistants oversee organizational tasks, such as scheduling, managing records, and checking in patients.
Do medical administrative assistants need certification?
The healthcare environment thrives on professionalism, precision and dedication to patient welfare. Medical assistant certification may be required for many jobs. Earning a CMAA certification establishes a medical assistant as a caring, responsible professional who has undergone a study and assessment program to validate their credentials. The NHA estimates 75% of employers require or encourage certification for medical administrative assistants.
In what facilities do medical administrative assistants work?
Medical assistants commonly work in medical practices, such as physicians’ offices, outpatient clinics, and other healthcare facilities, according to the BLS.
Prerequisites and Requirements
There are no prerequisites to take this course.
Registration and Enrollment
This course is 100% online. Start anytime.