Quality Service
In this course, learners will explore theories, strategies, and techniques for delivering quality service and building customer loyalty. https://catalog.mindedge.com/bakercollege/courses/1871/quality-service 6
Self-Guided (Online)
HR Hot Topic: Handling Workplace Violence
This course will explore the causes and signs of violence in the workplace and will provide tips on how to
HR Hot Topic: Recruiting Multi-generational Employees
Learn how HR professionals play a key role in building a multi-generational workforce that benefit organizations’ ability to innovate and
HR Ethics Series: Leadership and Organizational Ethics
The HR Leadership and Organizational Ethics course covers scenarios and real-world examples on how leaders build ethical organizations. https://catalog.mindedge.com/bakercollege/courses/1779/hr-ethics-series-leadership-and-organizational-ethics 1.5
Cybersecurity for Human Resources Professionals
In our Cybersecurity for Human Resource Professionals course managers are introduced to essential information security principles and concepts. https://catalog.mindedge.com/bakercollege/courses/1781/cybersecurity-for-human-resources-professionals 3
HR Ethics Series: Issues in the Workplace
The HR Issues in the Workplace online course reviews common workplace issues and strategies for how managers can address them.
Frontline Manager®: Introduction to Supervision
This course helps first-time supervisors learn about the different roles that a supervisor must play and the basic management principles
QuickBooks® Online Basics
In this course, learners will develop a greater understanding of the basic bookkeeping and accounting functions that QuickBooks Online enables.
HR Ethics Series: Theories of Ethics
The HR Theories of Ethics course introduces some foundational ethical systems and explores their implications for business decisions. https://catalog.mindedge.com/bakercollege/courses/1723/hr-ethics-series-theories-of-ethics 1.5
HR Hot Topic: Marijuana and the Workplace
In the HR Marijuana in the Workplace course gain the tools necessary to formulate an effective workplace drug policy in